HP Printer Assistant Prompts to Connect a New Printer

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HP Printer Assistant Prompts to Connect a New Printer | HP Printer Assistant is a compatible software program for Microsoft Windows operating systems that are installed on most systems for HP printers. The compatible for Windows 10 can help you to implement various Printer-related tasks such as scanning, printing, ink level checking, and more.HP Printer Assistant

How To Setting HP Printer Assistant

Step 1: Reconnect the printer

Reconnect the printer to regain access to the HP Printer Assistant tool.

  1. Click Connect New Printer.
  2. Select the connection type when prompted, and then follow the on-screen instructions to set up the printer.
  3. Turn off the printer, then turn your computer back on.
  4. Turn on the printer and open the HP Printer Assistant.
    If is open, the issue is resolved and if does not open or the connection fails, go to the next step.

Step 2: Uninstall the HP printer software

Uninstall the driver and the HP software before reinstalling the latest driver.

  1. Disconnect the USB cable from the printer, if necessary.
  2. Find and open the Control Panel.
  3. Click Programs and Features.
  4. In the list of installed programs, click on the name of your HP printer, then click Uninstall or Yes.
  5. Follow the on-screen instructions to complete the removal of the software.
  6. Restart the computer.

Step 3: Reinstall the latest drivers from the HP website

After uninstalling the software, Download and install the newest version of the full-featured software.

  1. Turn on the printer.
  2. Disconnect the USB cable from the printer, if necessary. Installation software to connect the wires if needed.
  3. Go to HP Printer support and search for the software and driver downloads you need.
  4. Select a driver or software compatible with your computer’s operating system.
  5. Click Download for the complete software package, or click Basic Drivers for other driver options.

Step 4: Restart your computer and printer.

  1. Turn off the printer, then turn your computer back on.
  2. Turn on the printer and open the HP Printer Assistant.
    If the HP Printer Assistant is open, the issue is resolved and if cannot open, and the Printer Setup & Software screen is displayed, click Connect a new Printer, then follow the on-screen instructions. Restart the printer and the computer to complete the installation process.

Step 5: Try the Windows built-in print driver

If the previous steps could not resolve the problem on your HP printer, try using the Windows default driver.

Source: HP Customer Support

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